When will my order ship?
All orders should ship within 1 to 3 business days, providing
there are no delays with your credit card, billing address
or typo errors on your order form. Business days are Monday
to Friday, except public holidays. Orders submitted after
4pm PST/7pm EST will be considered placed on the following
business day.
When I place an order, do I receive confirmation?
You will receive an email within 72 hours once your order
has been processed letting you know it will be shipped,
if processed during regular business hours(Monday thru Friday
10am till 4pm PST). Orders processed on Saturdays or Sundays
will not be shipped until the next business day.
How To Delete An Item.
You may delete an item at the completion of your order.
When you are prompted to select how many copies of each
release you want, simply place a zero in the appropriate
field and your selection will be deleted.
Ordering More Than One Copy.
The
smallest amount you should expect to order is $5.00 usd.
Shipping and handling are taken into consideration when
total shipping cost are calculated. Most Domestic orders,
including Canada, are shipped via UPS unless the customer
requests otherwise (USPS for example). You can calculate
your shipping by visiting the following web page. UPS takes
anywhere from 1-7 business days to reach you.
Acceptable Returns:
Please email us with the order
number, your name, email address and the order number which
contains the picture(s) in question, detailed reason for
return. A customer service rep will email you back a Return
Authorization email detailing what to do. We will not accept
returns without a return authorization.
